Frequently asked questions
About us
CHANCE is your destination for premium perfumes crafted to elevate your presence and style.
We deliver high-quality fragrances that leave a lasting impression at the best value.
What is the return policy?
All sales are final.
Due to the nature of our perfumes, we do not accept returns or exchanges.
We only replace or refund orders if:
- The product is damaged
- You received the wrong item
You must contact us within 24 hours with proof.
Thank you for your understanding.
When will I get my order?
Orders are processed within 24 hours.
Delivery takes 1 to 3 business days depending on your location.
Please ensure your shipping details are correct.
